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|Unwanted Gas Cylinders||Refund Level|
|Used Gas Cylinder||None|
Please note that the refunds above are based on the cylinders being brought back to our depot by the customer. If you require us to collect the cylinder for a refund - a £15 collection charge will apply for the first cylinder followed by a fee of £6 for each additional cylinders.
|Unwanted Heaters and Appliances||Refund Level||Restocking Fee|
|Unused and in original unopened and undamaged packaging||100%||0%|
|Used in original undamaged packaging||70%||30%|
|Used without original packaging||40%||60%|
Please note that the refunds above are based on the heaters being brought back to our depot by the customer or the customer arranging courier transport at their own cost. We recommend the use of the following courier provider below for sending returns
TNT - https://direct.tnt.co.uk/
Eastern Gases Ltd
Unit 1 Mill Farm
Whalebone Lane North
Please ensure you leave a note with your order number inside the carton. Please also ensure any heaters are disassembled and packed into it's original packaging or in into other suitable carton packing that is suitable for courier transport.
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A trading website of Eastern Gases Ltd. Company Registration No 6973305 | VAT No. GB975900291